Radio Interview "Speak up and Stay Alive- Patient Safety" with Pat Rullo

Dr. Finefrock speaks with Pat Rullo about engaging healthcare providers on how to improve the patient experience.  Dr. Finefrock is the founder of the PatientSET™ Program "Satisfaction Every Time" designed to improve the Patient Experience and HCAHPS by online video medical education. There are currently physicians and nurses in 114 hospitals nationwide participating in the PatientSET™ Program education.